Manage message file naming conventions

You can change the folder structure and filenames of your downloaded messages.

To customise the folder structure and filename for message downloads:

1. In the Monitor, go to the company settings by doing one of the following:
   • From your user menu, select Company.
   • Select Settings from the sidebar.
2. Select the Advanced tab.
3. (Optional) In the Active pattern field, select a pattern to remove it.
4. (Optional) Select a variable from the Add variable section to add it to the end of the active pattern.
5. (Optional) Select a separator from the Add separator section to add it to the end of the active pattern. A / represents a new folder and a - represents a new file.
6. (Optional) In the Add constant section, enter text to add to the pattern. The text can include a variable, for example exports/${MESSAGE_ID}.
7. (Optional) Select to add the constant.
8. Select Save.